Telehealth
What is Telehealth?
Telehealth consultations allow patients to access specialist care without attending a face-to-face appointment in person. This service is designed to improve accessibility for patients living in rural, regional, or remote areas, reducing the need for long-distance travel while still receiving expert care from our specialists.
Consultations are conducted securely using videoconferencing technology, enabling patients to connect with their doctor from the comfort of their home or local healthcare facility.
How is a Telehealth appointment conducted?
Telehealth appointments provide patients with convenient access to specialist care without needing to attend our rooms in person. Depending on your appointment type and clinical requirements, consultations may be conducted either via telephone or secure video consultation using Coviu, a trusted healthcare videoconferencing platform.
Video consultations can be attended from the comfort of your home or another suitable location using a computer, tablet, or smartphone with internet access. During the appointment, you will be able to speak with your specialist in real time to discuss your condition, treatment options, and ongoing care. In some cases, your GP or another healthcare provider may also participate in the consultation if required.
Fees
The consultation fee for an initial telehealth appointment is $345. Patients may be eligible for a Medicare rebate of $130.40 following the consultation, which our team can process on your behalf where applicable.
Payment is required 48 hours prior to your appointment and can be made via the following methods:
- EFTPOS/Credit Card – Please contact our team on 1300 559 533 to arrange payment.
- Cheque – Please forward to PO Box 6024, Upper Mount Gravatt, QLD 4122. Cheques must be received at least 48 hours prior to your consultation.
- Direct Deposit – Please contact our office on 1300 559 533 for banking details.
How to Make an Appointment
Please complete the form below and upload your referral if this has not already been received by our rooms and one our friendly staff will be in contact with a time for your telehealth consultation with one of our specialists.
Preparing for Your Telehealth Consultation
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Prior to your telehealth consultation, please ensure all online registration forms and required paperwork have been completed. A secure link to these forms will be provided once your appointment has been confirmed.
Please also forward any relevant medical information relating to your condition, including scans, imaging reports, specialist letters, referrals, and test results. If online imaging access is unavailable, copies of your scans should be provided to allow our specialists to review them prior to your consultation. Any physical scans sent to our rooms will be returned to you following your appointment.
Documents and information can be forwarded via:
- Email: admin@cmins.com.au
- Post: PO Box 6024, Upper Mount Gravatt QLD 4122